Owner FAQs

Question 1

Are you licensed?

Answer

Yes. Felix Toussaint is our licensed real estate broker and agent.

Question 2

Can I reach you after hours?

Answer

Yes. As your property manager we are available for you whenever you need us.

Question 3

Can you put the money directly into my account?

Answer

Yes. Our management software allows you the ability to enter your banking information for direct payment.

Question 4

How is rent collection handled?

Answer

Rent is collected through our tenant portal.

Question 5

How much security deposit do you charge the tenant?

Answer

At Pelican Property Management Services we charge 1 month's rent as a deposit.

Question 6

How soon can you start managing my property?

Answer

We can start managing your property as soon as all agreements are signed and you are under no obligation of another property management company.

Question 7

Who holds the tenant security deposit?

Answer

We do! With the complexities of the handling of security deposits we hold it in a trust account that is compliant with all the rules and regulations of real estate rental deposits.